The CLM and Business Insurance’s 2018 Claims College Recap

This was the seventh year The Council of Litigation Management’s Claims College occurred in Baltimore, Maryland.  The College has eleven specialty schools, and students have the ability to earn their CCP (Certified Claims Professional) designation, ACP (Advanced Claims Professional) designation, or a Certificate in Mediation, Extra-Contractual Claims or Leadership depending on the classes they take.  I was excited to return to the faculty for the School of Casualty and to join the Executive Council for the School of Leadership.  This was the seventh year The Council of Litigation Management’s Claims College occurred in Baltimore, Maryland.  The College has eleven specialty schools, and students have the ability to earn their CCP (Certified Claims Professional) designation, ACP (Advanced Claims Professional) designation, or a Certificate in Mediation, Extra-Contractual Claims or Leadership depending on the classes they take.  I was excited to return to the faculty for the School of Casualty and to join the Executive Council for the School of Leadership.

This was the School of Leadership’s second year at Claims College.  The eight classes presented assist students with understanding different types of leadership theories.  They also provide direction and guidance for leadership development.  It was an honor to work with the talented Deans of this school and the other Executive Council members to expand on the classes presented last year.

As a faculty member for the School of Casualty, I returned to teach a Level 2 course titled “Case Resolution:  Development of a Negotiation Strategy.”  Our goal for this class is to make it as interactive as possible to allow students to apply their own style to various negotiation scenarios.  Besides discussing the principles of negotiation, we also try to assist in the creation of a negotiation strategy and how to overcome an impasse or difficult adversary.  Every year, the students in this class amaze me with their presentations for each negotiation exercise we present to them.

Claims College is one of the most rewarding educational experiences I engage in each year. This college is where I get to teach with some of the industry’s top professionals, and meet with future leaders participating in the classes presented.  I am already looking forward to next year.

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